Why listening is an act of grace

Duncan Williams  |  Features
Date posted:  10 Sep 2026
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Why listening is an act of grace

Source: Canva

Over the years, through my work in journalism and in helping to develop trauma recovery materials, I have come to appreciate something both simple and profound: the power of listening.

Time and again I have seen how giving someone space to speak – without interruption or judgement – can bring comfort, understanding and, at times, healing. We all long to be heard. When that happens, something within us often begins to mend.

Listening as a healing power

In trauma work, the importance of listening has long been recognised. Most established approaches to psychology and counselling place significant emphasis on the therapist's ability to listen carefully and attentively. The role of the listener is not necessarily to provide immediate solutions or corrections, but to acknowledge the reality of another's experience: a traumatic memory can lose some of its power when it is shared aloud and genuinely received by another person.

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