Invariably, our first words of welcome as we greet people at our front door are ‘Mind the step!’
This is followed by ‘Don’t be embarrassed: everyone trips and falls inside’. We have an unforgiving doorstep that will catch you out and send you sprawling into the hallway. What a great way to say, ‘Welcome to our home!’ Exaggerated? Maybe; but please don’t miss the point. The welcome begins at the front door.
Perhaps it takes as little as a warm embrace and a smile that says, ‘We’re glad you came tonight’. So how do we make people feel at home?
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