Last Word: Grumbling This month, British holiday giant Thomas Cook announced that it will close 21 stores and cut over 300 jobs. Given the current political and meteorological climate this is hardly surprising. Jonathan Worsley, Editor image: iStock Indeed, I recently read an amusing article highlighting some of the complaints the travel agent had received over the years. They included the following gems: ‘On my holiday to Goa, India, I was disgusted to find that almost every restaurant served curry’; ‘I compared the size of our one-bedroom suite to our friends’ three-bedroom suite and ours was significantly smaller’; ‘The beach was too sandy’; and (perhaps the most British of all); ‘I think it should be explained in the brochure that the local convenience store does not sell proper biscuits’. I laughed out loud. subscribe now Join today to gain access to the rest of this article and many others. more info login If you are already a subscriber, log in to continue. log in access code If you have an access code, enter it here: Go free trial Get free access for 14 days: Sign up Click here to find out how we take care of your personal data.