Castleton Baptist Church, near Newport, was charged almost £44,000 by SSE for energy usage, despite normally paying around £300 a month. The church had not seen a letter confirming the bill, because the building has no letterbox to receive post.
Church treasurer, Nathan Evans saw that the massive direct debit had been taken when he examined the church accounts, and upon recalculation, SSE admitted the church should have been charged just £304. SSE have apologised for the mistake, and offered £500 compensation.