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Commentary

Last Word: Grumbling

This month, British holiday giant Thomas Cook announced that it will close 21 stores and cut over 300 jobs. Given the current political and meteorological climate this is hardly surprising.

Jonathan Worsley, Editor

Figure Image
image: iStock

Indeed, I recently read an amusing article highlighting some of the complaints the travel agent had received over the years. They included the following gems: ‘On my holiday to Goa, India, I was disgusted to find that almost every restaurant served curry’; ‘I compared the size of our one-bedroom suite to our friends’ three-bedroom suite and ours was significantly smaller’; ‘The beach was too sandy’; and (perhaps the most British of all); ‘I think it should be explained in the brochure that the local convenience store does not sell proper biscuits’. I laughed out loud.