There have been many incidents which have disappointed us including my father contracting a number of conditions with which he did not enter the hospital. An infected toe did not have the dressing changed for well over a week, despite my mother pointing this out on a number of occasions. Another man in the ward was moved out by his family to a private hospital. The nurses had accidentally thrown away his false teeth but had done nothing to replace them. The man was having great difficulty even eating. The stories could go on.